Our current lead time is 3-5 business days due to the increase volume of orders. Our items are cut to order, so we create your wrap when you place an order with us.
If you need something to arrive by a certain date, please contact us prior to ordering so that we can confirm that we are able to accommodate your request.
Once your order is placed, we start to process immediately. Any changes must be communicated via phone or email as soon as possible!
Preorder and Backorder items may take up to 6 weeks to ship depending on the manufacturing time. You will be kept aware of the status of your order and will be informed if your order falls into this delayed shipment category.
For in stock orders, please wait at least 3 business days before contacting us about your order status. We will keep timely updates for preorders and back orders. When we receive our fabric from our manufacturer items will be ready to ship within a week of receiving fabric from manufacturer.
VAT is charged at check out. If you received free shipping, It will ship with USPS standard international shipping.
Canada & Mexico Shipping
We ship to Canada and Mexico with USPS because of brokerage fees with UPS. All shipments from us are Import tax exempt because our product is completely domestic to the US.
If you do chose UPS you will get your oder significantly faster.
Should you need information about your order, or if there is a problem, please firstname.lastname@example.org with your order number and any tracking information provided, if applicable.